Privacy Policy

This policy sets out how I use and protect any information I collect about you.

I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9th April 2015.

I will always protect your privacy. Should I ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

How I collect information

I may collect information about you:

when you visit my website sarahrussellwriting.co.uk (see How I use cookies below)
when you fill in forms on my website
when you buy services from me
if you contact me for a quote or to discuss buying services from me or for any other reason.

What I collect

I may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers.

What I do with the information I gather

I use this information to understand your needs and provide you with a better service, and in particular:

to provide you with services and information.
to improve my products and services.
from time to time to let you know about new products, special offers or other information I think you may find interesting.
from time to time to contact you for market research purposes.

Security

In order to prevent unauthorised access or disclosure, I have in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect.

However, you acknowledge that use of the internet is not entirely secure and therefore I cannot guarantee the security or integrity of any personal information transferred in this way.

How I use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I use traffic log cookies as part of Google Analytics software to identify which pages are being used. This helps me analyse data about web page traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help me provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You can find more information at http://www.aboutcookies.org

Links to other websites

My website may contain links to other websites. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
if you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing me at info@sarahrussellwriting.co.uk

I will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so. I may use your personal information to send you promotional information about third parties which I think you may find interesting if you tell me that you wish this to happen.

You may request details of personal information which I hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to info@sarahrussellwriting.co.uk.

If you believe that any information I am holding on you is incorrect or incomplete, please email me as soon as possible, at the above address. I will promptly correct any information found to be incorrect.